National Grid earns award for exceptional performance when restoring power to 365,000 in New York and New England following February storm
WALTHAM, MASS. – National Grid has been named the recipient of Edison Electric Institute’s Emergency Recovery Award for the company’s exceptional performance in restoring power after Winter Storm Quiana impacted more than 365,000 customers across upstate New York and New England.
The EEI award recognizes select companies’ efforts in power restoration after service disruptions caused by severe weather conditions or other natural events. Following an international nomination process, a panel of judges selects the winners. This is National Grid’s 21st emergency response award from EEI, an association that represents U.S. investor-owned utilities.
“We are honored and grateful to have our restoration work recognized by Edison Electric Institute,” said Chris Kelly, National Grid’s Chief Operating Officer, Electric. “It’s testimony to the tremendous efforts by the women and men on National Grid’s team who are committed to excellence and to serving our customers.”
Winter Storm Quiana was marked by powerful wind gusts, rain, lake-effect snow and coastal flooding that began in western New York on Feb. 23 and lasted nearly two full days, moving eastward into Massachusetts on Feb. 24. National Grid restored 100 percent of service to customers within three days after the storm, dedicating 88,744 people hours to the recovery.
During the storm, hundreds of National Grid workers behind the scenes responded to customer calls and assisted in several areas including working closely with stakeholders, municipal leaders, logistics, procurement, and informational outreach via social media and traditional media.
“National Grid is deserving of this award for its efforts to restore service quickly and safely in the Northeast after Winter Storm Quiana,” said EEI President Tom Kuhn. “The dedication of National Grid’s crews reflects our industry’s commitment to our customers, and I thank them for their tireless work.”
EEI is the association that represents all U.S. investor-owned electric companies. Our members provide electricity for 220 million Americans, and operate in all 50 states and the District of Columbia. As a whole, the electric power industry supports more than 7 million jobs in communities across the United States. In addition to our U.S. members, EEI has more than 60 international electric companies as International Members, and hundreds of industry suppliers and related organizations as Associate Members.
About National Grid
National Grid (LSE: NG; NYSE: NGG) is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through our networks in New York, Massachusetts, and Rhode Island. We are the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.
National Grid is transforming our electricity and natural gas networks with smarter, cleaner, and more resilient energy solutions to meet the goal of reducing greenhouse gas emissions by 80 percent by 2050. Our Northeast 80×50 Pathway is an industry leading analysis for how to reach that goal in the states we serve, focusing on the power generation, heat, and transportation sectors.
Read more about National Grid’s vision to accelerate the transition to a decarbonized economy and rebuild opportunity for America’s working families in The Clean Energy Promise, an eBook written by National Grid’s U.S. president, Dean Seavers.