Hundreds of crews remain in region and ready for Winter Storm Skylar
PROVIDENCE, RI – As New England recovers from the damage left by Winter Storms Riley and Quinn, another nor’easter is headed for the region; and National Grid is ready. Winter Storm Skylar will bring up to 18 inches of snow and strong, gusty winds to Rhode Island and Massachusetts late Monday into Tuesday, the third major storm to hit the region in two weeks. The company has been tracking the storm and is once again prepared with ample amounts of line crews already on the ground in New England.
“As we ready ourselves for yet another nor’easter, we want our customers to know we are fully prepared for what Winter Storm Skylar may bring,” said Tim Horan, president and COO of National Grid in Rhode Island. “We have retained a full complement of external crews from the last two storms to work alongside our internal crews, and we are confident that all of these hard working men and women will get the job done once again.”
While the exact trajectory of the storm remains unclear, National Grid has hundreds of line crews and tree crews pre-positioned in New England ready to respond to outages that may result from the heavy snow and strong, gusty winds that are currently being forecasted. The company will be opening storm rooms in Providence, Brockton, Northborough and North Andover tonight, and is setting up eight staging sites across the region.
In just under two weeks and over the course of two devastating storms, the company has restored power to nearly 175,000 total power outages across Rhode Island; Winter Storm Riley caused 150,000 outages and Quinn caused more than 24,000 to lose power in the state. National Grid was in the midst of restoration efforts for Quinn as the company began planning for Skylar.
As always, National Grid urges customers to take precautions to stay safe before, during and after the storm, and provides several ways to stay connected and up-to-date on the important information about outages and service restoration.
Report or Check Outages
- Customers can check or report power outages in the following ways:
- Log into the report/check outage page on National Grid’s website. This is the best way for customers to check the estimated restoration time for their specific address.
- Go to the National Grid app and click on “report outage.”
- Call 1-800-465-1212.
We are keeping safety a priority:
- We urge customers to watch out for their own wellbeing and the safety of utility crews working during the storm. Here are some tips to help keep everyone safe:
- Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid or your local emergency response organization.
- Power problems can sometimes interrupt public water supply systems or disable well pumps, so it’s an especially good idea to keep a supply of bottled drinking water handy, as well as some canned food.
- People who depend on electric-powered life support equipment, such as a respirator, should let National Grid know. To register as a life support customer, call the company’s Customer Service Center at 1-800-322-3223.
- Check on elderly family members, neighbors and others who may need assistance during an outage period.
- If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating generators, disconnect from National Grid’s system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public.
- If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.
- Reminder: It’s not safe to work in an elevated bucket during periods of increased wind gusts. Our line workers begin restoration work only when conditions are deemed safe.
- Natural gas customers should closely inspect areas around and over gas meters, service hook-ups and vents for ice and snow that could damage equipment or prevent CO from properly venting.
- If you suspect a natural gas leak:
- Get Out – All occupants should leave the house immediately. Do not use the telephone or light switches for any reason.
- Call Us – After leaving the house and reaching a safe environment, call the National Grid 24-hour gas emergency numbers:
- Rhode Island:1-800-640-1595
- MA: 1-800-233-5325
- Stay Out – Do not return to your home until National Grid tells you it is safe.